Factors Affecting Mothers' Preference for University Hospitals for Their Sick Children

Reasons to choose University Hospital

Authors

DOI:

https://doi.org/10.5281/zenodo.14032596

Keywords:

hospital preference, patient preferences, Level 3 healthcare institution, Child health and diseases

Abstract

Aim: This study aimed to identify the reasons why mothers of patients who visited the pediatric clinics and polyclinics of a university hospital chose the university hospital and to examine the factors influencing this decision.

Materials and Methods: A survey prepared by the researchers was applied to the mothers accompanying the patients between April 1 and May 31, 2015 to determine demographic information and the reason for preferring the university hospital.

Findings: Data from the surveys applied to 385 mothers between the ages of 17-59 (mean age=32.7 ± 6.9 years) were analyzed. 188 (48.8%) of the patients were girls and the mean age of all patients was=6.7 ± 4.9 years. The most important factor in choosing a university hospital was the high number of experienced specialist physicians who have made a career, and the lowest factor was the high number of radiological tests.

Conclusion: The study highlights the complexity of hospital selection, driven by personal, institutional and societal factors, providing valuable insights for improving healthcare services and policy planning. The findings highlight the need for healthcare providers to prioritize patient-centered improvements, manage expectations and strategically consider geographical and financial aspects when developing services or establishing new facilities.

Downloads

Download data is not yet available.

References

Özkoç, H., Hastaların sağlık kurumu tercihlerini etkileyen faktörlerin belirlenmesi: uygunluk analizi ve nested logit model. Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 2013. 15(2): p. 267-280.

Aday, L.A. and R. Andersen, A framework for the study of access to medical care. Health Serv Res, 1974. 9(3): p. 208-20.

Andersen, R.M., Revisiting the behavioral model and access to medical care: does it matter? J Health Soc Behav, 1995. 36(1): p. 1-10.

Goddard, M. and P. Smith, Equity of access to health care services: theory and evidence from the UK. Soc Sci Med, 2001. 53(9): p. 1149-62.

Donabedian, A., The quality of care. How can it be assessed? Jama, 1988. 260(12): p. 1743-8.

Bleich, S.N., E. Ozaltin, and C.K. Murray, How does satisfaction with the health-care system relate to patient experience? Bull World Health Organ, 2009. 87(4): p. 271-8.

Grossman, M., On the concept of health capital and the demand for health, in Determinants of health: an economic perspective. 2017, Columbia University Press. p. 6-41.

Bakanlığı, T.C.S., Sağlık Hizmetleri Genel Müdürlüğü Faaliyet Raporu. 2021: Ankara.

Kaya, A., Türkiye ile bazı OECD ülkelerinde sağlık sistemleri ve karşılaştırması. 2011, Marmara Universitesi (Turkey).

Organization, W.H., Health systems resilience toolkit: a WHO global public health good to support building and strengthening of sustainable health systems resilience in countries with various contexts. 2022.

Bankur, M., AİLE HEKİMLİĞİNDE ZORUNLU SEVK ZİNCİRİNİN UYGULANMAMASININ SAĞLIK HARCAMALARINA ETKİSİ: ÜST SOLUNUM YOLU ENFEKSİYONLARI ÜZERİNE BİR UYGULAMA. Sosyal Güvence, 2017(12): p. 60-88.

Çetin, P., Türkiyede koruyucu sağlık hizmetlerinin AB kriterleri açısından Bursa sağlık kurumları örneğinde incelenmesi. 2015, Sosyal Bilimler Enstitüsü.

Ock, M., et al., Perceptions of primary care in Korea: a comparison of patient and physician focus group discussions. BMC Fam Pract, 2014. 15: p. 178.

Victoor, A., et al., Determinants of patient choice of healthcare providers: a scoping review. BMC Health Services Research, 2012. 12(1): p. 272.

Şantaş, F., A. Kurşun, and A. Kar, Hastane tercihine etki eden faktörler: Sağlık hizmetleri pazarlaması perspektifinden alan araştırması. Hacettepe Sağlık İdaresi Dergisi, 2016. 19(1): p. 17-33.

Singh, R.G. and M.K. Shah, CUSTOMERS’PREFERENCE FOR SELECTING PRIVATE HOSPITAL: A STUDY IN MANIPUR. Management Convergence, 2012. 2(2): p. 41-50.

Yahanda, A.T., et al., A systematic review of the factors that patients use to choose their surgeon. World journal of surgery, 2016. 40: p. 45-55.

Kurz, R.S. and F.D. Wolinsky, Who picks the hospital: practitioner or patient? Journal of Healthcare Management, 1985. 30(2): p. 95-106.

Groenewoud, S., et al., What Influences Patients' Decisions When Choosing a Health Care Provider? Measuring Preferences of Patients with Knee Arthrosis, Chronic Depression, or Alzheimer's Disease, Using Discrete Choice Experiments. Health Services Research, 2015. 50(6): p. 1941-1972.

Abiodun, O.A. and O.O. Olu-Abiodun, The determinants of choice of Health Facility in Sagamu, south-west, Nigeria. Sch J Appl Med Sci, 2014. 1(2): p. 274-282.

Grote, K.D., J.R. Newman, and S.S. Sutaria, A better hospital experience. The McKinsey Quarterly, 2007. 11: p. 1-11.

Kashinath, A., J. Bharateesh, and A. Chandan, Factors affecting patient satisfaction among those attending an outpatient department of a dental college in Tumkur city-a survey. Journal of Dental Sciences and Research, 2010. 1(2): p. 13-17.

Dijs-Elsinga, J., et al., Choosing a Hospital for Surgery: The Importance of Information on Quality of Care. Medical Decision Making, 2010. 30(5): p. 544-555.

Shah, J. and C.L. Dickinson, Establishing Which Factors Patients Value When Selecting Urology Outpatient Care. British Journal of Medical and Surgical Urology, 2010. 3(1): p. 25-29.

Fasolo, B., et al., Helping patients choose: How to improve the design of comparative scorecards of hospital quality. Patient Education and Counseling, 2010. 78(3): p. 344-349.

Dubey, P. and S.K. Sharma, Factors affecting choice of hospital services in bilaspur city. Abhinav: International Monthly Refereed Journal of Research In Management and Technology, 2013. 2: p. 97-104.

Ghosh, M., An empirical study on hospital selection in India. International Journal of Health Care Quality Assurance, 2015. 28(1): p. 27-39.

Tengilimoğlu, D., Hastane seçimine etkili olan faktörler: Bir alan uygulaması. Gazi Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 2001. 3(1): p. 85-98.

Yıldırım, Y., et al., Hastaların hastane tercihini etkileyen faktörler. Haseki Tıp Bülteni, 2009. 47(2): p. 11-16.

Özdemir, E., S. Kılıç, and Z.B. Aydın, Sosyal güvenlik reformu sonrası tüketici olarak hastaların hastane seçimi: Pazarlama açısından bir alan araştırması. Uludağ Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 2010. 29(1): p. 1-27.

Işık, O., M. Erişen, and C. Fidan, Tüketicilerin Hastane Seçiminde Etki Eden Faktörlere İlişkin Algılamaları. İşletme Bilimi Dergisi, 2016. 4(1): p. 99-110.

Hoşgör, H. and D.G. Hoşgör, Hastalarin hastane seçimini etkileyen faktörler: sistematik derleme (1996-2017). Hacettepe Sağlık İdaresi Dergisi, 2019. 22(2): p. 437-456.

Boscarino, J. and S.R. Stelber, Hospital shopping and consumer choice. Journal of health care marketing, 1982. 2(2).

Malik, J. and V. Sharma, Determinants OF Patients' Choice of Health Care provider: A Study of Selected Private Hospitals in Delhi-NCR. NICE Journal of Business, 2017. 12(1): p. 45-59.

Ataman, G. and E.K. Yarımoğlu, Hastane türlerine göre hasta memnuniyetini ve hastane seçimini etkileyen unsurlar. Hacettepe Sağlık İdaresi Dergisi, 2018. 21(2): p. 273-288.

Santos-Jaén, J.M., et al., Analysis of Patient Satisfaction through the Effect of Healthcare Spending on Waiting Times for Consultations and Operations. Healthcare (Basel), 2022. 10(7).

Zhang, H., et al., Effect of waiting time on patient satisfaction in outpatient: An empirical investigation. Medicine (Baltimore), 2023. 102(40): p. e35184.

Eilers, G.M., Improving patient satisfaction with waiting time. J Am Coll Health, 2004. 53(1): p. 41-3.

Alijani, G.S., et al., The effect of emergency waiting time on patient satisfaction. Journal of Management Information and Decision Sciences, 2015. 18(2): p. 1.

Yoon, J., et al., Hospital and Patient Factors Affecting Veterans' Hospital Choice. Med Care Res Rev, 2024. 81(1): p. 58-67.

Becker, F. and K.S. Parsons, Hospital facilities and the role of evidence‐based design. Journal of Facilities management, 2007. 5(4): p. 263-274.

Wang, Y., et al., Inpatient preference among patients with multiple chronic conditions in China: a discrete choice experiment. Research Square, 2024: p. 1-12.

Zhu, L.-H., et al., The Impact of Chronic Illness on the Patient Experience: Results From a Cross-Sectional Comparative Study in a Comprehensive Tertiary Hospital in China. INQUIRY: The Journal of Health Care Organization, Provision, and Financing, 2022. 59: p. 00469580221090382.

Lewis, E.T., et al., Delivering Prognostic News to Older People with Chronic Disease: What Format Preference and Level of Involvement in Decision Making? A Hospital Survey. Healthcare, 2023. 11(3): p. 444.

Sipsma, H.L., K. Jones, and N.C. Nickel, Hospital practices to promote breastfeeding: The effect of maternal age. Birth, 2017. 44(3): p. 272-280.

Rashidi, F., P. Mowinckel, and A.H. Ranhoff, Severity of disease in patients admitted for acute care to a general hospital: age and gender differences. Aging Clin Exp Res, 2010. 22(4): p. 340-4.

Chauhan, V., A. Sharma, and M. Sagar, Exploring patient choice in India: A study on hospital selection. International Journal of Healthcare Management, 2021. 14(2): p. 610-620.

Hochberg, I., R. Allon, and E. Yom-Tov, Assessment of the frequency of online searches for symptoms before diagnosis: Analysis of archival data. Journal of medical Internet research, 2020. 22(3): p. e15065.

Published

2024-10-31

How to Cite

Yilmaz, R. (2024). Factors Affecting Mothers’ Preference for University Hospitals for Their Sick Children: Reasons to choose University Hospital. Chronicles of Precision Medical Researchers, 5(3), 100–106. https://doi.org/10.5281/zenodo.14032596